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InÌýtoday’s digital marketplace, theÌýkey toÌýsuccess lies inÌýproviding exceptional customer experiences. AÌýsmooth andÌýhassle-free shopping journey not only helps generate sales but also creates long-lasting customer relationships (aka more orders forÌýyou inÌýtheÌýlong run).

That’s why forÌýonline sellers, theÌýpost-purchase phase isÌýjust asÌýcrucial asÌýtheÌýinitial click-to-buy stage.

The great thing isÌýthat you can improve theÌýpost-purchase experience with minimal effort. Just byÌýusing technology, you can make aÌýsignificant impact onÌýyour customers’ shopping experience inÌýyour online store. One ofÌýtheÌýfeatures that’s really easy toÌýimplement andÌýcan make aÌýbig difference isÌýApple Wallet order tracking.

Let’s dive into how integrating Apple Wallet order tracking can improve theÌýshopping experience.

The Role ofÌýStreamlined Order Tracking forÌýCustomer Satisfaction

AsÌýaÌýbusiness owner, you probably get numerous inquiries from your customers regarding theÌýestimated delivery time ofÌýtheir packages. This can beÌýaÌýbit ofÌýaÌýtime drain, especially when you’re juggling multiple tasks andÌýyour team isÌýsmall. But hey, that’s just part ofÌýtheÌýgame!

For customers, keeping track ofÌýtheir orders can beÌýaÌýhassle, too. Who wants toÌýwaste time sifting through emails toÌýlocate aÌýtracking number, then manually enter itÌýonÌýaÌýdifferent website toÌýobtain theÌýdetails? It’s frustrating, toÌýsay theÌýleast. Customers just want accurate andÌýtimely updates onÌýtheir orders.

When information isÌýnot easily accessible, itÌýcan really get onÌýshoppers’ nerves, andÌýthat’s not aÌýgood thing forÌýanyÌýbrand. That’s where Apple Wallet order tracking steps in. ItÌýnot only builds trust andÌýloyalty forÌýbrands but also offers consumers aÌýconvenient way toÌýtrack their orders.

Given that Apple’s iOS holds about , it’s aÌýno-brainer toÌýtap into this platform toÌýimprove theÌýcustomer experience. With Apple Wallet, customers can store andÌýaccess their order information all inÌýone place, right onÌýtheir phone.

But how does itÌýactually work? Read onÌýtoÌýfind out.

How Apple Wallet Order Tracking Works

With Apple Wallet Order Tracking, shoppers can easily access their detailed receipts andÌýorder tracking info onÌýtheir iOS devices via Apple Wallet.

Apple Wallet isÌýtheÌýdefault iPhone app used toÌýstore credit cards, driving licenses, e-tickets, andÌýonline store orders.

Customers can also track orders from online stores inÌýtheir Apple Wallet. This way, they can receive push notifications forÌýorder status changes andÌýcan view order details inÌýtheÌýapp.

With one simple tap, customers can view theÌýmost up-to-date information about their order, eliminating theÌýneed toÌýsearch forÌýtracking numbers orÌývisit multiple websites.

The “Track with Apple Wallet” button isÌýavailable forÌýpurchases made from theÌýSafari browser onÌýiPhones running iOS 17ÌýorÌýhigher orÌýMac devices with Mac OSÌýversion 14ÌýorÌýhigher.

Benefits ofÌýApple Wallet Order Tracking

Imagine offering your customers maximum convenience atÌýtheir fingertipsÌý— quite literally. With Apple Wallet’s order tracking feature, that’s exactly what you’re doing!

Providing aÌýseamless andÌýconvenient shopping experience forÌýyour customers leads toÌýtheÌýfollowing:

• Effortless updates: Your customers stay informed without digging through emails.
• Time-saver forÌýyour team: Your team won’t have toÌýspend time onÌýmanual updates, freeing them upÌýforÌýother important tasks.
• Instant notifications: Customers will receive real-time order status changes, adding anÌýelement ofÌýexcitement andÌýanticipation toÌýtheir shopping experience.
• Customer loyalty: This level ofÌýattentiveness breeds satisfaction andÌýtrust, sculpting theÌýpath forÌýloyal brand advocates.
• Increased sales: Happy customers are more likely toÌýmake repeat purchases.

AsÌýyou can see, Apple Wallet order tracking isÌýaÌýwin-win forÌýbrands andÌýcustomers. Businesses can send real-time updates onÌýorder status, including notifications ofÌýanyÌýchanges. Shoppers get convenient access toÌýcustomer service andÌýorder management options.

Continue reading toÌýlearn how toÌýintegrate Apple Wallet order tracking forÌýyour online store andÌýenhance theÌýshopping experience.

Implementing Apple Wallet Order Tracking

Technology plays aÌýsignificant role inÌýensuring customer satisfaction, andÌýitÌýall begins with theÌýecommerce platform you choose. Take ºÚÁÏÃÅ byÌýLightspeed, forÌýexample. ItÌýallows brands toÌýoffer features like Apple Wallet order tracking, making itÌýeasier forÌýonline sellers toÌýprovide theÌýbest shopping experience forÌýtheir customers.

IfÌýyou don’t have anÌýonline store yet, you can create one with ºÚÁÏÃÅ forÌýfree. Or, .

Now, theÌýbest partÌý— you don’t have toÌýdoÌýanything manually toÌýenable Apple Wallet tracking forÌýorders placed inÌýyour ºÚÁÏÃÅ store. Once customers place anÌýorder, they can start tracking itÌýfrom theÌýorder confirmation screen. It’s that simple!

The order will beÌýadded toÌýtheÌýcustomer’s Apple Wallet account. Whenever you update theÌýorder status inÌýyour ºÚÁÏÃÅ admin, theÌýcustomer will receive push notifications from theÌýApple Wallet app. They can also view theÌýorder details andÌýcurrent status inÌýtheÌýOrders section ofÌýtheÌýapp.

Check out our Help Center article forÌýmore information onÌý.

Tips forÌýMaximizing theÌýBenefits

Now, doÌýyou want toÌýknow theÌýsecret sauce toÌýleveraging this technology? The following tips will help you take full advantage ofÌýApple Wallet order tracking forÌýyour online store:

• Make itÌývisible: Promote theÌýfeature toÌýyour customers onÌýsocial media orÌývia email soÌýthey know about this convenience.
• Educate your customers: ItÌýwon’t hurt toÌýadd aÌýshort instruction forÌýshoppers when promoting theÌýfeature. Or, just add aÌýlink toÌýtheÌý article.
• Highlight itÌýinÌýyour store: Promote “Track with Apple Wallet” during checkout. OnÌýºÚÁÏÃÅ, you can doÌýthat with theÌýCheckout Notices app.
• Keep itÌýup-to-date: Ensure that you update order statuses inÌýºÚÁÏÃÅ admin inÌýreal time soÌýcustomers can accurately track their packages.
• Offer options: ToÌýcater toÌýdiverse customer preferences, provide alternative options forÌýorder tracking such asÌýemail orÌýSMS notifications.

ByÌýfollowing these tips, you can ensure aÌýseamless shopping experience, making your brand stand out from theÌýcompetition.

Wrap-Up

With theÌýrise ofÌýonline shopping, customers expect convenience andÌýspeed when itÌýcomes toÌýtracking their orders. ByÌýusing Apple Wallet’s order tracking feature, you can provide just that.

AtÌýtheÌýsame time, embracing Apple Wallet order tracking forÌýyour online store isÌýnot just about adopting new techÌý— it’s about enhancing theÌýway customers view your brand. Provide them with aÌýsatisfying post-purchase experience, keep them updated every step ofÌýtheÌýway, andÌýwatch customer satisfaction rise.

Remember, aÌýhappy customer isÌýaÌýreturning customer. So, give them something toÌýsmile about with aÌýseamless post-purchase experience.

Take advantage ofÌýaÌýfeature that automates convenience, builds trust, andÌýfosters brand loyalty. You know what they say, theÌýmagic lies inÌýtheÌýdetails! Even with aÌýsmall update like this, you can really set your ºÚÁÏÃÅ store apart from theÌýcompetition.

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• Sales automation
• Product Subtitles
• Product Ribbons
• Gift Cards
• New Clean URLs
• Automated Marketing Emails
• Dynamic AMP Emails
• Pay What You Want
• Abandoned Cart Recovery
• Cross-Selling
• Apple Wallet Order Tracking