Hospitality isÌýone ofÌýtheÌýfoundations ofÌýmodern business. ToÌýbeÌýhospitable isÌýtoÌýbeÌý“friendly orÌýgenerous toÌýothers.” InÌýmost industries, aÌýfriendly orÌýgenerous demeanor isÌýabsolutely essential. InÌýfact, most complaints received byÌýbusinesses onÌýYelp are due toÌýtheÌýattitude ofÌýtheir employees. Hospitality isÌýsoÌýimportant toÌýbusiness that itÌýhas its own branch inÌýtheÌýbusiness world: theÌýhospitality industry.
But what isÌýtheÌýhospitality industry?
This article gives anÌý
What isÌýtheÌýReason forÌýSuccess inÌýtheÌýHospitality Industry?
Those inÌýtheÌýhospitality industry have aÌýwide variety ofÌýroles andÌýresponsibilities. InÌýmost cases, they have toÌýbalance different tasks atÌýtheÌýsame time while staying engaged with their customers.
You may wonder, what isÌýtheÌýreason forÌýsuccess inÌýtheÌýhospitality industry? Above all, creating aÌýwelcoming atmosphere forÌýcustomers leads toÌýaÌýsuccessful career inÌýhospitality. IfÌýaÌýcustomer leaves aÌýplace ofÌýbusiness feeling heard andÌýcared forÌýbyÌýits employees, then theÌýhospitality employee has done their job.
Not everyone isÌýsuited forÌýtheÌýhospitality industry. Those who are able toÌýbeÌýkind, attentive, andÌýwarm toÌýcustomers regardless ofÌýcircumstances are often able toÌýflourish inÌýtheir role. Hospitality can beÌýboth challenging andÌýhighly rewarding.
What are Some Hospitality Business Examples?
IfÌýyou are interested inÌýentering theÌýhospitality business, there are aÌýwide variety ofÌýoptions. Popular hospitality business examples include lodging, recreation, food andÌýbeverage, meetings andÌýevents, andÌýtourism/travel. This section will discuss theÌýdifferences andÌýsimilarities between hospitality career paths.
The lodging industry
There will always beÌýplenty ofÌýprofessional opportunities inÌýtheÌý. The purpose ofÌýtheÌýlodging industry isÌýtoÌýprovide overnight accommodations. Depending onÌýtheÌýsetting, those inÌýtheÌýlodging industry may beÌýasked toÌýserve dozens orÌýeven hundreds ofÌýguests daily. Here are some common lodging career options:
- Working inÌýaÌýhotel orÌýmotel. While some hotels orÌýmotels are quite small, others can house hundreds ofÌýpeople atÌýonce. Your responsibility would beÌýtoÌýoffer friendly service, help them get settled, answer questions, offer amenities, andÌýsupport them through anyÌýdifficulties.
- Working atÌýaÌýbed andÌýbreakfast. Similar toÌýaÌýhotel orÌýmotel, you will beÌýasked toÌýaccommodate guests who may beÌýtraveling orÌýonÌývacation. AÌýbed andÌýbreakfast tends toÌýbeÌýsmaller than most hotels orÌýmotels andÌýoften more intimate.
- Offering vacation rentals. AÌýcommon form ofÌývacation rental isÌýAirbnb. Your role isÌýtoÌýbeÌýavailable forÌýguests, answer questions, andÌýhelp them feel settled inÌýtheir temporary space.
The recreation industry
There are aÌýlot ofÌýprofessional options within theÌýrecreation industry. The option you prefer will likely depend onÌýyour temperament. Your role inÌýrecreation isÌýtoÌýsupport customers inÌýtheir pursuit ofÌýentertainment, learning, andÌýfun. Unlike theÌýlodging industry, you will likely only interact with aÌýcustomer within aÌý
Common settings within theÌýrecreation industry include:
- Movie orÌýplay theaters
- Zoos orÌýaquariums
- Art exhibits
- Museums
- Amusement orÌýwater parks
- Campgrounds
The food andÌýbeverage industry
Working inÌýtheÌýfood andÌýbeverage industry can beÌýphysically, mentally, andÌýemotionally demanding. Those inÌýtheÌýindustry are responsible forÌýserving, preparing, andÌýtransporting food andÌýdrinks toÌýcustomers. Along with ensuring customers meet their needs, employees are expected toÌýhave aÌýfriendly andÌýwarm demeanor. Career opportunities include:
- Working forÌýaÌýcatering company
- Working inÌýaÌýpub orÌýbar
- Working inÌýaÌý
fast-food restaurant - Working atÌýaÌýwinery, distillery, orÌýcidery
- Working inÌýaÌýschool orÌýhospital cafeteria
- Working atÌýaÌýdeli
- Working forÌýaÌý
third-party delivery service such asÌýDoorDash orÌýUber Eats
The meetings andÌýevents industry
This section ofÌýtheÌýhospitality industry supports customers inÌýaÌýwide range ofÌýbusiness, social, andÌýsporting events. Whether it’s aÌýsmall event orÌýaÌýMajor League Baseball game, theÌýevents industry tends toÌýbring inÌýaÌýlarger revenue than other industries. Examples ofÌýthis industry include:
- Holiday events (Christmas, birthdays, Halloween, etc.)
- Trade shows (cards, cars, etc.)
- Large orÌýsmall family events
- Sporting events (baseball, basketball, orÌýfootball games)
- Farm shows
- Business conferences
- Large orÌýsmall conventions
The travel andÌýtourism industry
The travel andÌýtourism industry isÌýessentially aÌýcombination ofÌýall ofÌýtheÌýindustries mentioned previously. Individuals who are traveling forÌývacation, school, orÌýwork often have similar needs. The travel andÌýtourism industry can:
- Offer methods ofÌýtransportation (like renting aÌýcar orÌýbuying aÌýplane ticket)
- Connect you toÌýhotels
- Recommend restaurants
- Provide you with room services
- Hand your tickets atÌýtheÌýlocal amusement park
- And much more.
What isÌýtheÌýImpact ofÌýTechnology onÌýtheÌýHospitality Industry?
The hospitality industry has changed dramatically due toÌýtheÌýrole ofÌýtechnology inÌýrecent years. The process ofÌýbooking guests, collecting customer data, making reservations, managing inventory, andÌýeven hiring new employees has never been easier.
Information technology has allowed hospitality employees toÌýoffer quicker, more efficient services. This gives them theÌýopportunity toÌýspend more time giving hospitable service without stressing about technological troubleshooting.
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- What IsÌýtheÌýHospitality Industry
- Hospitality Industry Trends
- New Technology inÌýtheÌýHospitality Industry
- Ecommerce InÌýHospitality Industry