Pricing isÌýone ofÌýtheÌýmost important considerations forÌýanyÌýbusiness. How much you charge forÌýaÌýproduct directly affects how much you can sell. Getting theÌýpricing right can result inÌýmassive revenue boosts.
InÌýthis post, we’ll look atÌýsome strategies how toÌýprice your products using proven theories. You’ll learn about pricing science, statistical models, andÌýpricing optimization based onÌýtheÌýpsychology ofÌýpricing products.
What isÌýPricing Science?
ToÌýput itÌýinto aÌýtweetable sentence, “pricing science isÌýtheÌýuse ofÌýstatistical models andÌýcompetitor analysis toÌýcreate aÌýpricing strategy.”
Pricing science owes its origins toÌýtheÌýderegulation ofÌýtheÌýairline industry inÌýtheÌýlate 1970s inÌýtheÌýUS. Airlines offer aÌý
This isÌýtheÌýreason why ticket prices keep changing depending onÌýwhen you book your flight.
InÌýterms ofÌýmanagement theory, pricing science forms aÌýpart ofÌý“yield management”. ItÌýisÌýanÌýimportant enough aspect ofÌýbusiness that .
Large businesses often have dedicated professionals whose sold job isÌýtoÌýfigure out theÌýbest price forÌýtheÌýcompany’s products. ToÌýforecast demand, they use complicated equations that look something like this:
Terrifying, right? But ²¹²õÌýyou’ll learn below, getting theÌýpricing right isÌýcrucial forÌýyour business. The good part is, you don’t have toÌýresort toÌýequations like theÌýone above toÌýget this right.
The Pricing Process
It’s aÌýsimple fact ofÌýeconomics: ²¹²õÌýprices goÌýup, demand goes down.
Your job ²¹²õÌýaÌýbusiness owner isÌýtoÌýfind theÌýsweet spot between price andÌýdemand.
This equation can beÌýrepresented ²¹²õÌýaÌýcurve, called :
InÌýthis scenario, your revenue would beÌýaÌýfunction ofÌýTotal Purchases ³æÌýPrice ofÌýEach Product. This can beÌýrepresented ²¹²õÌýaÌýrectangle onÌýtheÌýgraph:
The “sweet spot” between price andÌýdemand would beÌýtheÌýlargest rectangle you can draw within this graph:
OfÌýcourse, this isÌýanÌýoversimplification, but you probably get theÌýideaÌý— toÌýget theÌýpricing right, you need toÌýfind theÌýmedian between price andÌýdemand.
Pricing Your Products: What Not ³Ù´ÇÌý¶Ù´Ç
Most businesses follow aÌýrather simplistic pricing process called theÌý“Three C’s” ofÌýpricing. These are:
- Cost: The total cost incurred inÌýmanufacturing theÌýproduct. Price, thus, isÌýcost +Ìýprofit margin.
- Customers: What customers are willing toÌýpay forÌýtheÌýproduct. Usually found out through customer surveys.
- Competition: What competitors are charging forÌýtheir products.
OnÌýpaper, this sounds good enough. After all, ifÌýyou take your cost, customers andÌýcompetition into account, you should beÌýable toÌýarrive atÌýanÌýagreeable price.
InÌýreality, this strategy fails more than itÌýsucceeds. Some reasons include:
- Costs can change depending onÌýavailability ofÌýraw materials. They can also change depending onÌýtheÌýscale ofÌýproduction.
- Cost based pricing discounts theÌýactual value you provide toÌýcustomers. ItÌýalso doesn’t take into account intangibles like brand value, customer demand, etc.
- Your competitor might beÌýunderpricing its products toÌýgain market share.
- Customer surveys toÌýdetermine prices are sketchy atÌýbest. What aÌýcustomer isÌýwilling toÌýpay theoretically onÌýpaper, vs. what they pay with actual money can beÌývery different.
And soÌýon. The tried andÌýtested model seldom works. This isÌýwhy you need toÌýadopt aÌýpricing strategy that takes customer psychology, statistical models, andÌýdemographics into account.
How toÌýChoose theÌýRight Product Pricing Strategy
´¡Ìý
1.ÌýAdopt Demographic Based Pricing
´¡Ìýcost orÌýcompetitor based pricing model fails because itÌýdoes not take customer demographics, product value orÌýbrand value into account.
ToÌýcombat this, adopt aÌý
For example, ifÌýyou were selling jeans toÌýrich celebrities, you can charge hundreds ofÌýdollars per pair ofÌýjeans. Instead, ifÌýyour target market was
ToÌýmake this possible, you need theÌýfollowing demographic data forÌýyour target market:
- Average income: Higher income means higher price tolerance.
- Gender:
- Location: Upscale location equals higher disposable income (not very useful forÌý
e-commerce). - Education: . More educated buyers, thus, can beÌýcharged more.
You can quantify demographic factors byÌýtaking into account their impact onÌýsales (say, ifÌýaverage income isÌýover $100,000, income gets aÌýfactor ofÌý2,ÌýifÌýless than $100k but over $50k, itÌýgets aÌýmultiplying factor ofÌý1,Ìýetc.).
With this Ìýyou can use aÌýcustom formula toÌýcalculate theÌýprice. Obviously, this formula should beÌýbased onÌýstatistical analysis, but something ²¹²õÌýbasic ²¹²õÌýthis can work:
Price =Ìý(Cost ofÌýproduction *Ìýdemographic factors) +Ìýprofit marginÌý— customer acquisition cost.
2.ÌýAdopt Dynamic Pricing
InÌý1969, Frank Bass, aÌýprofessor atÌýtheÌýGraduate School ofÌýPurdue University, forÌýquantifying theÌýadoption ofÌýaÌýnew product. This model, called theÌý, gave aÌýsimple equation forÌýhow people come toÌýuse aÌýproduct inÌýaÌýmarketplace.
Without going all mathematical onÌýyou, this model essentially divides consumers into two groups:
- Innovators: These are theÌýearly adopters who try out new product andÌýtell others about it.
- Imitators: These are people who start using aÌýnew product after itÌýhas already gained some traction, often after recommendations from innovators.
The number ofÌýinnovators andÌýimitators peaks after some time. Graphically, this can beÌý:
You can apply this model toÌýmost successful productsÌý— physical orÌýdigital.
For example, Facebook’s innovators were college students who first signed upÌýforÌýtheÌýservice. Later, imitators jumped aboard when .
The question now isÌý
Even though theÌýBass Diffusion Model describes theÌýadoption ofÌýnew products, .
The idea isÌýsimple: you can maximize revenues from each customer byÌýbasing your price onÌýaÌýgeneralized Bass Model curve.
Graphically, weÌýcan represent itÌý²¹²õÌýfollows:
InÌýother words, you can:
- Price theÌýproduct
low-moderate toÌýattract early adopters. Make sure it’s not too low, else you won’t beÌýable toÌýincrease prices later, andÌýwill affect value perception among late adopters. - Increase prices once adopters have become accustomed toÌýtheÌýproduct. Alternatively, you can increase revenues through
cross-sells ²¹²Ô»åÌý³Ü±è²õ±ð±ô±ô²õ. - Decrease prices later inÌýtheÌýcustomer life cycle toÌýincrease customer retention
Thus, your prices are never truly static but keep onÌýchanging along with theÌýcustomer’s journey.
This isÌýaÌýpowerful concept that removes theÌýpressure toÌýget theÌýprice just right. Instead, itÌýforces you toÌýadopt aÌýdynamic product pricing strategy that isÌýdependent onÌýcustomer behavior.
Simple, but useful.
3.ÌýIncrease price inelasticity
, orÌýPED measures changes inÌýtheÌýdemand forÌýaÌýproduct with changes inÌýits price.
- IfÌýtheÌýdemand decreases with increases inÌýprice, theÌýproduct isÌýelastic.
- IfÌýtheÌýdemand remains theÌýsame regardless ofÌýprice changes, theÌýproduct isÌýinelastic.
There are two methods toÌýdetermine theÌýprice elasticity:
- Survey aÌýsample audience from theÌýtarget market. Ask them how their purchasing habits change with price.
- Study historical records toÌýunderstand demand changes against price.
You can then calculate theÌýprice elasticity with aÌýsimple formula:
PED =Ìý%Ìýchange inÌýdemand /Ìý%Ìýchange inÌýprice
This usually yields aÌýnegative score (since demand typically goes down with price). For example, ifÌýyou increase theÌýprice byÌý50%, theÌýdemand decreases byÌý100%. The PED, thus, is:
PED =Ìý
InÌýrare cases, demand remains theÌýsame orÌýactually increases ²¹²õÌýprices increase. This either happens inÌýaÌýbubble, orÌýforÌýcommodities such ²¹²õÌýoil orÌýluxury goods.
How does elasticity affect aÌýcompany’s pricing policy
Price elasticity essentially gives you anÌýunderstanding ofÌýhow customers will react ifÌýyou increase your price.
This isÌýaÌýfunction ofÌýthree things:
- Scarcity: IfÌýaÌýproduct isÌýperceived toÌýbeÌýscarce, itÌýcan command higher prices without aÌý
let-up ¾±²ÔÌý»å±ð³¾²¹²Ô»å. - Value: IfÌýtheÌýproduct delivers aÌýlot ofÌývalue (or isÌýperceived soÌýbyÌýconsumers), you can increase theÌýprice without affecting demand.
- Brand: ´¡Ìýbrand perceived ²¹²õÌýaÌýrare, luxurious orÌýpremium brand can command higher prices without aÌýslip ¾±²ÔÌý»å±ð³¾²¹²Ô»å. InÌýsome cases, demand can actually increase with prices. Such products are classified ²¹²õÌý
Luxury products typically use brand perception, value perception andÌýscarcity (real orÌýartificial) toÌýsell products atÌýhigh prices.
One ofÌýtheÌýbest examples ofÌýthis can beÌýseen with diamonds.
Diamonds are notably expensive andÌýprized commodities. This high price tag comes from anÌýassumption that diamonds are rare. Since there isÌývery limited amount toÌýgoÌýby, businesses are right inÌýcharging more forÌýtheÌýproduct.
However, that diamonds are not only not °ù²¹°ù±ð,Ìý.
Businesses that deal inÌýdiamonds, such ²¹²õÌýDeÌýBeers, are able toÌýcommand top dollar forÌýtheir products byÌýcreating artificial scarcity andÌýaggressive marketing.
For instance, gifting engagement rings ²¹²õÌýaÌýtradition was . Seeing theÌýsharp fall forÌýits product, DeÌýBeers launched anÌý that emphasized how diamonds are “forever”Ìý— like theÌýbond ofÌýmarriage. The campaign was successful, andÌýaÌýpractice limited toÌýaÌýselect group ofÌýpeople suddenly became theÌýestablished norm across theÌýcountry.
All this marketing andÌýpositioning has turned diamonds into aÌýlargely inelastic commodity. It’s prices have steadily increased:
AtÌýtheÌýsame time, demand has followed aÌýsimilar curve:
The diamond industry managed toÌýdoÌýthis by:
- Controlling supply andÌýcreating anÌýartificial scarcity ofÌýanÌýotherwise abundant resource.
- Improving theÌýbrand perception ofÌýdiamonds byÌýpositioning them ²¹²õÌý“forever” andÌýaÌýsymbol ofÌýlove.
- Improving value perception byÌýemphasizing theÌýtoughness ofÌýdiamonds andÌýtheir “heirloom” status (aÌýstrategy frequently used byÌýwatch brands).
This aggressive positioning has helped turn diamonds into anÌýinelastic product where consumers have aÌýhigh tolerance forÌýprice changes.
How toÌýPosition Your Product
AsÌýaÌýsmall business owner you can adopt several tactics toÌýposition your product forÌýhigher prices (without affecting demand):
- Focus onÌýtheÌýcraftsmanship involved inÌýtheÌýmanufacturing process. Watch brands doÌýthis phenomenally well. You can charge exponentially higher prices byÌýbecoming aÌýVeblen product.
- Price higherÌý— people often equate higher prices with better quality.
- Tell aÌýstory about theÌýproduct’s design, creation andÌýorigins. Storytelling has been . Retailers such ²¹²õÌýWoot andÌýtheÌýJÌýPeterman catalog doÌýthis forÌýindividual products. Others such ²¹²õÌýAmerican Giant weave aÌýstory about theÌýbrand itself.
- Get better product design. that better designed products are perceived toÌýbeÌýofÌýaÌýhigher value byÌýconsumers. Even ifÌýtheÌýfunction remains theÌýsame, better form can improve your sales.
- Improve website design. ²¹²õÌý forÌýtheÌýproduct being sold.
Product positioning isÌýaÌýwhole new topic altogether, but theÌýabove should give you some ideas toÌýget started.
4.ÌýFollow Psychological Pricing Principles
Lastly, you can improve sales andÌýconversion rates forÌýyour products byÌýframing theÌýprices based onÌýconsumer psychology principles.
There are aÌýnumber ofÌýtactics under this category. Four such tactics you can use right away are:
I.ÌýUse “charm” pricing
Charm pricing involves ending aÌýprice inÌý9ÌýorÌý7Ìýinstead ofÌýtheÌýnearest round number.
ItÌýisÌýone ofÌýtheÌýmost widely used pricing strategies. Studies indicate that customers tend toÌýfocus onÌýtheÌýnumbers before theÌýdecimal point when they read aÌýprice.
Thus, even though there isÌýjust aÌý$0.01Ìýdifference between $10ÌýandÌý$9.99, customers are more likely toÌýview theÌýlatter ²¹²õÌýlower priced than theÌýformer.
±õ²ÔÌý´Ú²¹³¦³Ù, , aÌýpayment processor, shows that products that use charm pricing often sell 2³æÌýmore.
II. Increase prices marginally
IfÌýyou must increase theÌýprice ofÌýaÌýproduct, make sure that theÌýchanges are marginal but frequent. Customers should barely register theÌýchange. Jumping from $12ÌýtoÌý$15Ìýwill trigger resistance. But gradually increasing price from $12ÌýtoÌý$13, then $13ÌýtoÌý$14ÌýandÌýsoÌýonÌýover 12Ìýmonths won’t invite ²¹²õÌýmuch scrutiny.
InÌýexperimental psychology, this idea isÌýcalled . ItÌýisÌýfrequently used forÌýproduct improvements (such that improvements are noticeable but not glaring), but can also beÌýused forÌýpricing.
III. Split price into smaller units
´¡Ìýgreat way toÌýincrease sales isÌýtoÌýsplit theÌýprice into smaller installments. For example, instead ofÌýasking customers toÌýpay $100, you can ask them forÌýfive installments ofÌý$20Ìýinstead. Even though theÌýactual price remains theÌýsame, customers perceive theÌýlatter toÌýbeÌýsmaller since itÌýreduces theÌý“sticker shock” associated with theÌýprice.
This strategy isÌýfrequently used byÌýsubscription products that give discounts forÌýannual plans, but frame theÌýprice inÌýmonthly, not annual billings.
This way, even though theÌýcustomer isÌýbeing billed annually, heÌýperceive theÌýprice toÌýbeÌýlower since itÌýisÌýsplit into smaller monthly payments.
IV. Separate shipping costs from theÌýprice
When pricing your product, it’s important toÌýkeep theÌýshipping andÌýhandling costs separate from theÌýmain product price. Else, you risk customers thinking that theÌýtotal cost isÌýactually theÌýproduct price.
For example, ifÌýtheÌýproduct price isÌý$30, andÌýshipping costs $10, offering $40Ìý²¹²õÌýtheÌýtotal price will make theÌýcustomer believe that theÌýproduct itself isÌýpriced atÌý$40.
Most retailers follow this strategy. For example, Amazon clearly mentions theÌýshipping andÌýhandling costs separately.
Conclusion
Getting theÌýpricing right isÌýone ofÌýtheÌýharder challenges you’ll face inÌýyour business. ByÌýadopting scientific,
Key Takeaways
- Use product positioning toÌýincrease prices without affecting demand.
- Frame prices using psychological principles toÌýmaximize potential revenues
- Base prices onÌýdemographic data.
- Adopt dynamic pricing that changes along with theÌýcustomer’s journey.
Ìý
- How toÌýPrice Your Products? ´¡ÌýScience Backed Answer
- Three Pricing Models You Can Implement inÌýYour Online Store
- Penetration Pricing: The Winning Strategy toÌýGet Customers Quickly
- How toÌýCalculate Price Elasticity ofÌýDemand