ºÚÁÏÃÅ

Hey there, how are our favorite online sellers doing? Probably busy with fulfilling orders andÌýattracting new customers!

Here atÌýºÚÁÏÃÅ byÌýLightspeed, we’ve also been hard atÌýwork. WeÌýhave created new tools andÌýimproved existing ones toÌýhelp you run your business.

Check out 10ÌýºÚÁÏÃÅ updates that make running anÌýonline store easier, from selling onÌýsocial media toÌýrunning aÌýstore onÌýyour phone. And more!

Get More Sales with Subscriptions

Ah, consistent recurring revenue… Every business owner’s dream! With ºÚÁÏÃÅ byÌýLightspeed, you can grow your recurring revenue byÌýoffering subscription products andÌýservices inÌýyour store. With aÌýsubscription business model, you provide ongoing products orÌýservices onÌýaÌýregular basis inÌýexchange forÌýpayment.

ToÌýmake subscriptions easier toÌýmanage (and more attractive toÌýyour customers!), weÌýare introducing aÌýcouple ofÌýupdates toÌý³Ù³ó±ðÌýsubscription tool:

Offer ³Ù³ó±ðÌý“Subscribe andÌýSave” Option

It’s hard toÌýresist aÌýgood deal, especially ifÌýitÌýallows customers toÌýspend less money inÌý³Ù³ó±ðÌýlong run. With ³Ù³ó±ðÌýnew “Subscribe andÌýSave” option, you can increase subscription sign-ups byÌýoffering your customers aÌýdiscount forÌýsubscribing.

Let’s say you sell coffee beans. AÌýcustomer can buy aÌýbag ofÌýcoffee beans forÌý$20ÌýasÌýaÌýone-time purchase. But ifÌýyou set upÌýaÌýcoffee subscription that costs only $15ÌýaÌýmonth, your customers will beÌýmore willing toÌýsign upÌýforÌýthat.

SoÌýdon’t hesitate toÌýoffer ³Ù³ó±ðÌý“Subscribe andÌýSave” option inÌýyour store andÌýshow customers how much they’re saving byÌýsubscribing toÌýyour products instead ofÌýbuying them asÌýaÌýone-time purchase. Here’s .

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Set UpÌýaÌýSignup Fee forÌýSubscriptions

For some businesses, itÌýmakes sense toÌýset aÌýhigher price forÌý³Ù³ó±ðÌýfirst subscription order andÌýaÌýlower price forÌýall subsequent subscription orders. Such offers usually are considered aÌýsignup fee.

Signup fees are useful ifÌýyour subscription product has aÌýfixed, one-time setup cost. For example, ifÌýyou need toÌýship equipment forÌýcustomers toÌýuse your product, orÌýyou sell aÌýservice that requires aÌýone-time registration orÌýmembership fee.

With ³Ù³ó±ðÌýsign-up fee, your customers only get charged ³Ù³ó±ðÌýmore expensive price during ³Ù³ó±ðÌýfirst payment. For example, they pay $30ÌýforÌý³Ù³ó±ðÌýfirst subscription order andÌýeach following order costs them $15.

Set upÌýaÌýsignup fee forÌýyour subscription using this guide from ³Ù³ó±ðÌý.

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Also: How toÌýGet More Customers forÌýYour Subscription Business

Effortlessly Manage Orders with ³Ù³ó±ðÌýMobile App

The ºÚÁÏÃÅ Mobile App forÌýiOS andÌýAndroid isÌýanÌýonline seller’s dream. With ³Ù³ó±ðÌýapp, you can manage your sales, upload products, andÌýedit your website. You can even create anÌýonline store onÌýyour mobile »å±ð±¹¾±³¦±ðâ€Â£´Ç need toÌýgoÌýonÌýaÌýcomputer atÌýall!

Our latest updates let you doÌýeven more with ³Ù³ó±ðÌýºÚÁÏÃÅ Mobile App! New andÌýimproved, you can now create andÌýedit orders onÌýbehalf ofÌýyour customers onÌýyour phone. This isÌýespecially useful when you accept orders offline, like atÌýmarkets orÌýover ³Ù³ó±ðÌýphone. With ³Ù³ó±ðÌýapp, you can place andÌýedit orders quickly andÌýwithout anyÌýfuss.

Place Orders onÌý³Ù³ó±ðÌýGoÌýwith Ease

When you run aÌýbusiness, you probably have several channels ofÌýcommunication with customers. Sales may happen outside ofÌýyour online store, like onÌýsocial media orÌýin-person.

Now you can place orders onÌýbehalf ofÌýyour customers using ³Ù³ó±ðÌýºÚÁÏÃÅ Mobile App. This streamlines your experience inÌýaÌýnumber ofÌýways:

• All ofÌýyour orders are stored inÌýone place. You don’t have toÌýkeep track ofÌýorders placed onÌýFacebook Messenger, Instagram DM, orÌýover ³Ù³ó±ðÌýphone. You can process orders right inÌý³Ù³ó±ðÌýºÚÁÏÃÅ app andÌýbeÌýsure you won’t miss anyÌýorders.
• Important order details are saved inÌý³Ù³ó±ðÌýapp. You can put every single detail about anÌýorder inÌý³Ù³ó±ðÌýapp soÌýthat itÌýdoesn’t get lost, from delivery information toÌýcustomer contact. It’s all inÌýone place andÌýsuper easy toÌýfind!
• Taxes andÌýdiscounts are calculated automatically, which means less manual work forÌýyou. Now there’s noÌýneed toÌýkeep track ofÌýtax rates andÌýdiscounts yourself. They are applied automatically based onÌýyour store settings. You can beÌýsure orders are placed accurately andÌýtotals are calculated correctly with ³Ù³ó±ðÌýºÚÁÏÃÅ app.

ToÌýcreate orders onÌýbehalf ofÌýcustomers inÌý³Ù³ó±ðÌýºÚÁÏÃÅ Mobile App, .

Quickly Edit Orders onÌý³Ù³ó±ðÌýGo

ToÌýerr isÌýhuman. Whether you orÌýyour customer made aÌýmistake, you can quickly edit order details from both your cell phone andÌýdesktop. IfÌýaÌýcustomer misspells their shipping address orÌýwants aÌýdifferent product variation, you can amend ³Ù³ó±ðÌýerror from anywhere.

Editing orders with ³Ù³ó±ðÌýºÚÁÏÃÅ Mobile App has never been easier:

• Make changes toÌýproducts aÌýcustomer ordered. For example, you can add andÌýremove products orÌýupdate ³Ù³ó±ðÌýquantity andÌýprice ofÌýpurchased items.
• Edit all ³Ù³ó±ðÌýessential order details, like aÌýcustomer’s email orÌýshipping costs.
• When you edit anÌýorder, discounts andÌýtaxes are recalculated automatically. NoÌýmanual work required!

ToÌýedit orders using ³Ù³ó±ðÌýºÚÁÏÃÅ Mobile App, follow .

Set UpÌýNew Tax IDÌýFields atÌýCheckout

Countries have different tax regulations. Sometimes businesses need toÌýask their customers forÌýtax-related information when accepting anÌýorder.

InÌýsome countries, like Italy andÌýBrazil, businesses are required byÌýlaw toÌýcollect specific tax information from customers, both forÌýB2B andÌýB2C sales. InÌýother countries, itÌýisÌýcommon practice toÌýask forÌýcustomers’ tax-related information forÌýB2B sales, even ifÌýit’s not required byÌýlaw.

Now sellers from more countries can ask forÌýcustomers’ required orÌýadditional tax information atÌýcheckout. You can doÌýthat with ³Ù³ó±ðÌýnew “Tax information” checkout step. You’ll especially appreciate ³Ù³ó±ðÌýnew addition ifÌýyou sell inÌýone ofÌý³Ù³ó±ðÌýfollowing countries: Italy, ³Ù³ó±ðÌýCzech Republic, Slovakia, Brazil, South Africa, Australia, Canada, New Zealand, Malaysia, andÌýSingapore.

ºÚÁÏÃÅ byÌýLightspeed isÌýone ofÌý³Ù³ó±ðÌýfew ecommerce platforms that provide merchants with ³Ù³ó±ðÌýnecessary settings forÌýcollecting tax information. You noÌýlonger need toÌýreach out toÌýdevelopers toÌýcustomize your shop’s checkout toÌýyour business’s needs.

Ask forÌýAdditional Tax Information atÌýCheckout

IfÌýyou are based inÌýItaly, ³Ù³ó±ðÌýCzech Republic, Slovakia, orÌýBrazil, you can ask your local customers toÌýenter their tax-related information when placing orders. This way, you can collect individual tax codes orÌýbusiness tax IDs ofÌýyour customers. That’s especially convenient ifÌýyou need toÌýgenerate andÌýreport tax invoices with customers’ tax IDs specified.

All you have toÌýdoÌýisÌýtoÌýenable ³Ù³ó±ðÌý“Tax information” checkout step inÌý³Ù³ó±ðÌýstore settings. Then you’ll beÌýable toÌýcollect ³Ù³ó±ðÌýfollowing information:

• ±õ´ÚÌý²â´Ç³Ü°ù business isÌýlocated inÌýItaly, you can collect Codice Fiscale orÌýPartita Iva. You can also collect PEC emails orÌýSDI codes ifÌýneeded. Here’s .
• IfÌýyou run aÌýbusiness inÌý³Ù³ó±ðÌýCzech Republic orÌýSlovakia, you can collect IÄŒO andÌýDIÄŒ numbers from your business customers. Follow ³Ù´ÇÌý»å´ÇÌý³Ù³ó²¹³Ù.
• IfÌýyou own aÌýBrazilian store, you can collect CPF numbers from direct customers orÌýCNPJ numbers from business customers. Here’s .

Ask forÌýVAT IDÌýatÌýCheckout forÌýB2B Sales

Asking customers forÌýtheir VAT IDÌýatÌýcheckout has been available forÌýEU-based B2B sellers forÌýsome time. Now that setting isÌýavailable forÌýB2B sellers from more countries!

±õ´ÚÌý²â´Ç³Ü°ù B2B business isÌýlocated inÌýSouth Africa, Australia, Canada, New Zealand, Malaysia, andÌýSingapore, you can ask your local customers toÌýenter their VAT IDs atÌýcheckout using ³Ù³ó±ðÌýnew “Tax information” field.

inÌýyour store andÌýyour customers will see ³Ù³ó±ðÌýfollowing fields onÌýcheckout, depending onÌýyour country:

• Customers from Canada, New Zealand, Malaysia, orÌýSingapore will see ³Ù³ó±ðÌýGST account number field.
• Customers from South Africa will see ³Ù³ó±ðÌýVAT IDÌýfield.
• Customers from Australia will see ³Ù³ó±ðÌýABN field.

Edit More Product Details inÌýBulk

Bulk Product Editor ¾±²õÌý²¹Ìýspreadsheet-like tool that allows you toÌýupdate several products atÌýonce. IfÌýyou have aÌýlarge product catalog, this tool isÌýindispensable. You can quickly reduce product prices forÌýanÌýupcoming sale orÌýupdate product stock levels when aÌýnew batch ofÌýitems arrives.

With our latest updates, you can spend even less time updating your large product catalog. Here are new ways toÌýuse Bulk Product Editor inÌýyour store:

Update Translations ofÌýProduct Descriptions inÌýBulk

IfÌýyou’re selling globally orÌýyour business isÌýlocated inÌýaÌýmultilingual country, it’s likely that your online store needs toÌýbeÌýtranslated into several languages. And ifÌýyou have aÌýlarge product catalog, updating descriptions one byÌýone isÌýtime-consuming.

Luckily, you don’t have toÌýdoÌýthat anymore!

Now you can add, change, andÌýdelete product description translations inÌýbulk. Using ³Ù³ó±ðÌýBulk Product Editor, you can edit translations forÌýmultiple products onÌý³Ù³ó±ðÌýsame screen atÌýonce.

Edit Product Subtitles andÌýTranslations inÌýBulk

Product subtitles are short pieces ofÌýtext that highlight important information about anÌýitem onÌýaÌýproduct list andÌýdetails page. They work great forÌýpointing out anÌýitem’s advantages, such asÌýaÌýspecial offer, ingredients, andÌýservices available.

With Bulk Product Editor, you can add andÌýupdate multiple product subtitles andÌýtheir translations inÌýaÌýblink ofÌýanÌýeye.

You can use ³Ù³ó±ðÌýautofill toÌýspeed upÌý³Ù³ó±ðÌýprocess even more. Just type inÌý³Ù³ó±ðÌýfirst three words ofÌýaÌýproduct subtitle andÌýyou’ll see suggestions forÌýwhat toÌýwrite (if there are matches with other subtitles you’ve already added toÌýyour products). Select one ofÌý³Ù³ó±ðÌýmatches toÌýautofill ³Ù³ó±ðÌýproduct subtitle field.

Imagine how much time you save when you need toÌýupdate dozens ofÌýproducts with ³Ù³ó±ðÌýsame promotional message!

Assign Categories toÌýProducts inÌýBulk

The last (and just asÌýgreat) update toÌý³Ù³ó±ðÌýalready rich Bulk Product Editor allows you toÌýassign andÌýremove categories toÌýseveral products inÌýbulk. Instead ofÌýhaving toÌýsift through products one byÌýone, you can now edit categories all atÌýonce. This saves you much-needed time!

Learn how toÌýquickly update your products with Bulk Product Editor inÌýour .

Mass Update Sale Prices

The “Compare to” price highlights discounted products inÌýyour store andÌýshows how much customers save byÌýbuying items onÌýsale. But you need toÌýset upÌý³Ù³ó±ðÌýsales prices onÌýyour products, which can take aÌýlot ofÌýtime ifÌýyou have aÌýbig catalog andÌýnoÌýshortcuts.

Luckily, you can now mass update multiple products onÌýsale atÌýonce right from ³Ù³ó±ðÌýProducts page. You just need toÌýselect products you want toÌýput onÌýsale andÌýenter ³Ù³ó±ðÌýdiscount value (for example, $5ÌýorÌý5%).

Sale prices will beÌýcalculated andÌýapplied automatically. When ³Ù³ó±ðÌýsale ends, you can remove all sale prices just asÌýquickly.

ToÌýmass update sale prices, follow this instruction inÌý³Ù³ó±ðÌý.

Fine-Tune Delivery andÌýPickup Settings

Local businesses, like restaurants andÌýgrocery stores, have used ºÚÁÏÃÅ byÌýLightspeed tools forÌýlocal delivery andÌýpickup forÌýquite some time. IfÌýyou run aÌýlocal business, you may have used some ofÌýthose tools already, like asking your customers forÌýtheir preferred delivery date andÌýtime atÌýcheckout ´Ç°ùÌý´Ç´Ú´Ú±ð°ù¾±²Ô²µ .

WeÌýmade tools forÌýlocal delivery andÌýpickup more flexible. Now you can better adjust ³Ù³ó±ðÌýdate settings depending onÌýyour business needs:

Block Delivery andÌýPickup onÌýCertain Days

Our delivery time tool allows customers toÌýchoose their preferred delivery date andÌýtime when placing anÌýorder. AsÌýprocessing andÌýdelivering orders 24/7ÌýisÌýhard forÌýsmall businesses, you’ve been able toÌýblock delivery onÌýsome days ofÌý³Ù³ó±ðÌýweek like Sundays orÌýThursdays.

But what about specific dates, like holidays orÌýfamily occasions?

With ³Ù³ó±ðÌýnew “Blackout dates” option, you can block delivery not only onÌýsome days ofÌý³Ù³ó±ðÌýweek but onÌýanyÌýparticular day orÌýdate range. This way, you adjust your delivery schedule asÌýneeded. For example, ifÌýyou’re going onÌývacation from July 12ÌýtoÌýJuly 25, you can set upÌýyour delivery option soÌýthat customers can’t place delivery orders during that time.

All you have toÌýdoÌýisÌýset upÌý³Ù³ó±ðÌýdesired blackout dates when setting upÌýyour delivery option. You can use ³Ù³ó±ðÌýsame blackout dates settings when offering anyÌýdelivery orÌýpickup method, saving you valuable time.

Learn how toÌýset upÌýblackout dates inÌý³Ù³ó±ðÌý.

Set How Far inÌý³Ù³ó±ðÌýFuture You Can Deliver

IfÌýyou offer local delivery, you usually ask customers forÌýaÌýdelivery date atÌýcheckout. AtÌý³Ù³ó±ðÌýsame time, you may want toÌýprevent customers from placing orders too far inÌýadvance. For instance, when you’re not sure whether your product will beÌýinÌýstock inÌýsix months.

All you have toÌýdoÌýisÌýspecify inÌýyour store settings how far inÌý³Ù³ó±ðÌýfuture you are ready toÌýreceive delivery orders. You can allow customers toÌýchoose aÌýdelivery date within three days, seven days, one month, three months, six months, orÌýaÌýyear. This setting works forÌýpickup too!

Specifying delivery dates isÌýespecially helpful forÌýseasonal businesses that want toÌýprevent customers from placing orders too far inÌýadvance.

You can specify ³Ù³ó±ðÌýmaximum possible delivery orÌýpickup date your customers can choose when setting upÌý³Ù³ó±ðÌýdelivery time atÌý³Ù³ó±ðÌýcheckout. Follow these ³Ù´ÇÌý»å´ÇÌý³Ù³ó²¹³Ù.

Limit Free Shipping Coupons toÌýSpecific Shipping &ÌýDelivery Options

Offering free shipping discount coupons isÌýone ofÌý³Ù³ó±ðÌýbest ways toÌýincentivize customers toÌýbuy more ofÌýyour products. AtÌý³Ù³ó±ðÌýsame time, you don’t want toÌýlose too much money when offering free ²õ³ó¾±±è±è¾±²Ô²µâ€”e²õ±è±ð³¦¾±²¹±ô±ô²â when sending orders long distance.

ToÌýavoid losing revenue, limit your free shipping discount coupons toÌýcertain shipping methods. You can doÌýthat with ³Ù³ó±ðÌý“Free shipping” andÌý“Free shipping +Ìýdiscount (fixed value orÌýaÌýpercentage)” coupons.

Learn how toÌýapply free shipping discount coupons toÌýspecific shipping methods inÌý³Ù³ó±ðÌý.

Manage Product Variations with Ease

are unique sets ofÌýoptions (such asÌýsize, color, orÌýmaterial) that exist forÌýaÌýproduct. Say, you sell hats inÌýtwo sizes (small andÌýlarge) andÌýtwo colors (black andÌýwhite). The variations could beÌýaÌýsmall black hat, aÌýlarge white hat, aÌýlarge black hat, andÌýaÌýsmall white hat.

With ³Ù³ó±ðÌýrecent update, you can beÌýmore specific about your variations, which makes managing them more convenient.

Specify Dimensions forÌýProduct Variations

Make sure you specify length, width, andÌýheight not only forÌýaÌýproduct but also forÌýits variations. This way, more accurate carrier-calculated shipping rates will beÌýdisplayed inÌýyour store. That means customers won’t underpay forÌý³Ù³ó±ðÌýshipping andÌýyou won’t have toÌýcover ³Ù³ó±ðÌýadditional shipping expenses yourself.

You can specify dimensions forÌýproduct variations when creating orÌýediting them. Here’s .

Set UpÌý“Price per Unit” forÌýProduct Variations

InÌýsome countries, like Germany, sellers are required toÌýdisclose how many units come inÌýaÌýproduct andÌýhow much one unit (gram, liter, etc.) ofÌýtheir product costs. This way, customers can easily compare ³Ù³ó±ðÌývalue ofÌýsimilar products with varying quantities.

IfÌýyou have product variations with different prices, you can specify ³Ù³ó±ðÌýprice per unit forÌýeach variation. Your customers will see ³Ù³ó±ðÌýappropriate unit price inÌý³Ù³ó±ðÌýstore when they select ³Ù³ó±ðÌývariation they want.

ToÌýspecify “Price per unit” forÌýproduct variations, follow from ³Ù³ó±ðÌýHelp Center.

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Add Multilingual Legal Pages

Legal pages, like Terms &ÌýConditions orÌýPrivacy Policies, help show that your store isÌýtrustworthy. Plus, inÌýsome countries, sellers are required byÌýlaw toÌýhave legal pages inÌýtheir stores.

IfÌýyou sell abroad orÌýinÌýaÌýcountry with several official languages, it’s worth showing legal pages inÌýyour customers’ preferred languages.

With ºÚÁÏÃÅ byÌýLightspeed, you can display your store inÌýyour customers’ preferred languages automatically (depending onÌýtheir browser preferences). Now that applies toÌýyour legal pages too!

All you have toÌýdoÌýisÌýenable languages forÌýyour store andÌýadd your legal pages.

Use this toÌýadd legal pages inÌýyour store. Also, learn more about inÌý³Ù³ó±ðÌýHelp Center.

Stay Tuned

Don’t want toÌýmiss big updates andÌýnew helpful tools? Here’s how toÌýstay upÌýtoÌýdate onÌýwhat’s new inÌýyour ºÚÁÏÃÅ store:

• Find ³Ù³ó±ðÌýfull timeline ofÌýupdates, big andÌýsmall, inÌý³Ù³ó±ðÌý.
• Check out ³Ù³ó±ðÌý tab inÌýyour Control Panel toÌýenable tools that require manual activation.
• Subscribe toÌý³Ù³ó±ðÌý toÌýbeÌý³Ù³ó±ðÌýfirst toÌýknow about ³Ù³ó±ðÌýmost exciting tools.
• Bookmark ³Ù³ó±ðÌýºÚÁÏÃÅ Updates section ofÌý³Ù³ó±ðÌýblog.

Have anÌýidea that could make running anÌýecommerce store better forÌýyou andÌýthousands ofÌýother merchants? Need help with fine-tuning your ºÚÁÏÃÅ store toÌýyour business’s needs? Don’t hesitate toÌý with your ±ç³Ü±ð²õ³Ù¾±´Ç²Ô²õ—w±ð’r±ð happy toÌýhelp!

Ìý

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