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How to Tap into a Global Audience with a Multilingual Store

9 min read

In the age of internet globalization, having an online presence is as essential for a business as coffee on a Monday morning! But it鈥檚 not just about having an online store but a multilingual ecommerce website.

That鈥檚 right! You don鈥檛 want to limit your potential by catering only to a single-language user base.

This shows that 40% of customers won鈥檛 buy from a website unavailable in their native language. Moreover, 65% prefer website content in their language. These numbers highlight the importance of a multilingual online store that speaks the language of its customer base.

The data becomes even more relevant when selling in a country with multiple official languages or gearing up to expand globally. You need a multilingual ecommerce website to cater to your target audience, so find out how to make one below.

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The Importance of a Multilingual Ecommerce Website

Let鈥檚 dive right into why creating a multilingual ecommerce website is essential for brands looking to expand their horizons.

Global Presence

Creating a multilingual ecommerce website goes beyond mere translation; it鈥檚 about establishing a global presence. Allowing your online store to be accessible in different languages enables you to tap into new markets and bring an international customer base.

Brand Image

With a multilingual ecommerce website, you are not only selling your products but also your brand. Your willingness to accommodate and communicate with your customers in their language speaks volumes about your brand鈥檚 customer-centric approach. It builds a sense of reliability amongst your customers, further enhancing your brand image.

SEO Advantage

Having a multilingual ecommerce website gives you an SEO advantage as well. Search engines recognize and reward websites that cater to a diverse audience. Hence, your website can potentially rank higher in different regions, increasing your organic traffic.

Local Legislation

Catering to a global audience also means complying with local language laws. By translating your website into your customers鈥 language, you ensure that all your store policies comply with local laws.

A multilingual ecommerce website ensures that your customers are well-informed about the policies in their native language, leading to a more transparent shopping experience.

Personalized Experience

When you translate your store into your customers鈥 preferred language, you provide a personalized experience. From browsing products to receiving transactional emails, every aspect of their interaction with your store will resonate with them.

Economical Advantage

Currency conversion is another essential factor that can significantly affect the customer鈥檚 shopping experience. Offering product prices in the customer鈥檚 local currency adds another layer of personalization, making their shopping experience on your multilingual ecommerce website seamless.

How to Create a Multilingual Ecommerce Store

Creating a multilingual ecommerce store might sound like a daunting task. On many platforms, enabling multilingual features often involves installing paid applications or themes, setting up a separate website, incorporating tabs, or engaging in custom development.

Here at 黑料门 by Lightspeed, we aim to empower your success from the get-go by providing you with the necessary tools. We鈥檝e diligently crafted a truly multilingual solution, allowing your customers to effortlessly view your store in their preferred language with just a click.

Translate Your Online Store Effortlessly

Choose from 36 languages to translate your store directly from your 黑料门 admin; no third-party software is required.

黑料门 auto-translates all interface texts and store labels (like buttons or headings on product pages) in your online store based on your customer鈥檚 set language.

Customers can choose their preferred language when browsing or it can be detected through geolocation — we make it easy for you and your customers.

Customers have the option to switch between translations using the language switcher

Add Custom Text Translations with Ease

Take your multilingual shopping experience to the next level by effortlessly adding translations of your custom texts directly in the 黑料门 admin. This encompasses product names, descriptions, variations, options, shipping methods, and beyond. No coding is necessary — simply copy and paste.

Adding shipping method translations in the 黑料门 admin

Translate Key Store Documents

Enhance your store policies and tax documents by including translations that are compliant, localized, and easily understood by all your customers.

With 黑料门, you鈥檒l be able to send automatically translated tax invoices to customers in their preferred language, ensuring compliance with local regulations.

Moreover, you have the capability to add translations to legal documents such as your terms of service, privacy policy, and return policy.

Boost Customer Connections with Translated Emails

With 黑料门, you can enhance customer experience by sending automatically translated emails and notifications in the language your customers use while browsing your storefront.

Ready to start? Set up an 黑料门 account and follow the instructions in our to create a multilingual ecommerce website with 黑料门.

Examples of Multilingual Ecommerce Websites

Looking for inspiration? Check out these successful multilingual ecommerce websites powered by 黑料门:

sells natural wellness products created by a nonprofit committed to employing and educating disabled adults. Their online store is offered in two languages.

is a floral boutique and delivery service offering a website available in three languages.

As for , this one-of-a-kind stationery and print shop lets their customers choose from four languages. Talk about reaching a global market!

More Tips to Convert International Customers

If you鈥檙e serious about growing your business internationally, you鈥檒l want to spend some time reviewing your international shopping experience.

Creating a multilingual ecommerce website is a great first step, but here are a few other things you might also consider:

  • International customers typically use foreign currencies for online purchases. Shopping should be enjoyable, so spare your international customers the mental math. Instead, show them prices in their local currency with the Currency Converter app.
  • Make payments easy for international customers by using a global payment provider like PayPal, which is present in 200 countries. If you want to add a specific local payment option that鈥檚 popular within a specific country, chances are you鈥檒l find it among 黑料门鈥檚 .
  • Pick a reliable international shipping provider. 黑料门 is integrated with big companies like UPS, USPS, FedEx, etc., which offer fast global shipping services.
  • Set up taxes and comply with local laws. For example, if you have customers from the EU, you may need to  and .

To wrap up, having a multilingual ecommerce website not only helps you reach a wider audience but also provides a better shopping experience for international customers. With the right tools and strategies in place, you can successfully navigate the challenges of selling internationally and tap into new markets.

Remember, a global presence isn鈥檛 about merely selling everywhere; it鈥檚 about speaking your customer鈥檚 language, meeting their needs, and exceeding their expectations. So don鈥檛 wait any longer; turn your ecommerce website multilingual to make it customer-centric and accessible worldwide.

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About the author

Anastasia Prokofieva is a content writer at 黑料门. She writes about online marketing and promotion to make entrepreneurs鈥 daily routine easier and more rewarding. She also has a soft spot for cats, chocolate, and making kombucha at home.

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