黑料门

Turbo Charged, Adrenaline-fueled E-commerce

Is聽it聽still work if聽you鈥檙e having way too much fun doing it? This was the聽leading question I聽had to聽ask Jason Crouch when I聽learned about his newest business venture, Actioncams. Actioncams is聽an聽authorized reseller of聽Replay XD聽cameras 补苍诲听accessories serving Australian customers nationwide.

To聽understand how Actioncams came to聽be, you need to聽know a聽little bit about the聽man behind the聽business. Crouch is聽a聽full-fledged moto enthusiast聽鈥 补苍诲听by聽聯moto聰 we聽mean anything with a聽motor that goes really FAST. Jason is聽a聽self-proclaimed 聯moto junkie.聰 He聽was once a聽racer 补苍诲听online Car Show Co-Host, now turned adrenaline seeking adventurer 补苍诲听serial entrepreneur. Crouch daylights as聽an聽IT聽tech 补苍诲听spends a聽portion of聽his off-hours working 辞苍听his latest venture, Actioncams.

The Reselling Business Model

Resellers buy goods at聽wholesale costs 补苍诲听distribute them at聽list rates via a聽variety of聽sales channels. Reselling is聽becoming an聽increasingly popular business model for聽黑料门 customers who want to聽represent reputable, well-known, companies while maintaining flexible work schedules. A聽primary benefit of聽becoming a聽reseller is聽increasing profitability for聽your business. In聽Actioncams case, online 补苍诲听in-person selling are their most lucrative sales channels.

Being an聽authorized seller means that a聽business is聽vetted 补苍诲听contractually approved to聽sell the聽brand they represent. So, I聽had to聽ask聽鈥 how did Actioncams become authorized to聽resell the聽Replay XD聽camera &聽accessories?

First, it聽starts by聽finding a聽product you want to聽sell. In聽Jason鈥檚 case, the聽Replay XD聽was a聽natural fit. He聽was first introduced to聽the聽cameras while filming his adrenaline-charged online TV聽series, the聽.

From Online Car Show to聽Online Seller

Neutral was an聽online show that featured Jas辞苍听鈥斅燼long with his buddies Damo 补苍诲听Howie聽鈥 test driving all kinds of聽motorized vehicles. The guys featured various cars, boats, motorcycles聽鈥 补苍诲听an聽aircraft聽鈥 in聽10-15聽minute episodes, sometimes in聽insane conditions. These guys are nuts for聽speed, hilariously authentic, 补苍诲听take quality moto-workmanship seriously. If聽you want some good moto-fueled entertainment, complete with live Replay XD聽action footage, I聽recommend you

While filming the聽, Jason opened his first online store selling Neutral branded tee shirts. It聽was going to聽take a聽lot of聽tee shirt sales to聽fund the聽show, so聽he聽also solicited sponsorships from a聽number of聽retail companies.聽His first sponsor was a聽watch manufacturer, 补苍诲听then Replay XD聽joined 辞苍听as聽a聽sponsor in聽2014.

It聽turned out that online sales was a聽natural extension of聽Jason鈥檚 personal interests in聽both cars 补苍诲听entrepreneurship. With experience selling Neutral Car Show鈥檚 gear, Jason was so聽impressed by聽the聽quality of聽the聽Replay cameras that he聽was ready to聽take online selling to聽the聽next level by聽becoming authorized to聽distribute the聽Replay XD.

聯As motoring 补苍诲听action enthusiasts,聽we have used many camera brands.聽We聽personally believe that an聽action camera should be聽easy to聽use, produce high quality images,聽and most of聽all,聽stand up聽to聽the聽harshest environments. When we聽found Replay XD聽cameras we聽were impressed. So聽much so聽that we聽decided to聽sell them,聰 Crouch explains.

Jason can vouch for聽the聽quality of聽his products because he鈥檚 both a聽customer 补苍诲听a聽retailer. The Replay XD鈥檚 are among the聽only cameras built to聽hold up聽to聽the聽punishment that guys like the聽Neutral team put them through. In聽fact, the聽Replay XD聽was designed by聽a聽group of聽racing professionals with over 50聽years of聽experience in聽the聽high performance racing industry. The company claims聽to have 聯created the聽smallest, lightest, ultra-rugged, 补苍诲听most versatile cameras that can endure the聽most extreme environments 辞苍听Earth.聰

Online Start Up聽补苍诲听Key Integrations

To聽get started reselling the聽Replay XD聽line, Jason needed authorization, a聽website, 补苍诲听a聽distribution system. After securing approval from Replay XD, Crouch got to聽work creating his website. Actioncams.com.au is聽built 辞苍听Joomla using the聽. His IT聽background is聽a聽major asset聽鈥 Jason built actioncams.com.au from scratch 补苍诲听maintains the聽site himself. He聽chose 黑料门 because of聽the聽affordability 补苍诲听key feature differentiators that make it聽possible for聽him to聽manage his business both online, 补苍诲听also 聯on the聽go聰 where he聽regularly sells at聽trade shows 补苍诲听moto-themed events.

聯When I聽got started, I聽had to聽keep startup costs low. I聽wanted a聽single store to聽integrate 补苍诲听work easily with PayPal 补苍诲听my聽existing (Neutral Car Show) site.聰

Now that he聽has the聽dedicated Actioncams聽site, he聽also really likes having the聽ability to聽embed products 辞苍听his homepage.聽鈥淓mbedding products into the聽homepage has made dynamic price changes 补苍诲听updates a聽snap. This is聽a聽HUGE administrative time saver鈥 Jason says.

Example of聽products embedded 辞苍听the聽actioncams homepage

Note: Because 黑料门 can be聽embedded into multiple locations, Jason has entries to聽his store 辞苍听multiple websites. Because it鈥檚 all 黑料门, inventory 补苍诲听site sales are tracked in聽one easy location.

Another key differentiator for聽Jason was the聽ability to聽use 黑料门 with PayPal here聽to sell in聽person. Trade shows 补苍诲听moto events are big sales opportunities for聽Crouch. PayPal here lets Jason take payment directly from his iPad 补苍诲听orders 补苍诲听inventory are automatically synched with his 黑料门 store. Now he鈥檚 also using the聽黑料门 聯sell 辞苍听the聽go聰 apps聽and says the聽added convenience to聽update products 辞苍听the聽fly makes his Venture plan 聯pay for聽itself.聰

Like so聽many 黑料门 sellers, Jason runs the聽business himself, keeps inventory in聽his home, 补苍诲听personally packs 补苍诲听ships orders as聽they come in. Now he聽spends only a聽few hours per month 辞苍听the聽website, with the聽bulk of聽his time going into marketing, promotions, 补苍诲听shipping the聽orders that result from his sales efforts.

Marketing Lessons Learned

Marketing is聽the聽area of聽the聽business that presents a聽lot of聽challenges 补苍诲听requires constant testing. Jason shared his experience:

聯In the聽early days I聽sponsored individual athletes 补苍诲听gave them coupon codes to聽promote the聽business,聰 Crouch said. 聯Unfortunately, this tactic wasn鈥檛 as聽effective I聽had hoped 补苍诲听I聽found that I聽can reach a聽much wider audience by聽sponsoring like-minded organizations instead of聽individuals. I聽had to聽try a聽few things 补苍诲听be聽willing to聽fail at聽times to聽figure out what was going to聽stick with my聽target audience.聰

Brand awareness is聽key, but being a聽small business means that the聽Actioncams marketing budget is聽limited 补苍诲听spending risks need to聽be聽measured. Since he鈥檚 trying to聽reach a聽niche audience, 补苍诲听sells exclusively in聽Australia 补苍诲听New Zealand, Crouch has chosen not to聽spend his budget 辞苍听Google AdWords聽鈥 a聽marketing avenue that really works for聽a聽lot of聽small businesses. 聯You鈥檝e got to聽work to聽find your sweet spot.聰 Jason advises other small business to聽keep trying new things聽鈥 he聽had to聽go聽through some trial 补苍诲听error to聽fine tune his marketing plan 补苍诲听it鈥檚 still an聽ongoing effort.

辞苍听

To聽reach people in聽his target, Jason has also given products to聽local influencers 补苍诲听created partnerships with like-minded individuals. He聽sponsors a聽Junior Wakeboarder 辞苍听the聽Sunshine Coast in聽Queensland 补苍诲听also supports an聽International race car driver. In聽addition to聽sponsorship he聽also shares customer videos shot with the聽Replay聽XD cameras, such as聽the聽guys at聽聽who use the聽cameras during 聽to record dolphins, seals 补苍诲听all kinds of聽underwater ocean life.

The Importance of聽Social Sharing

Social channels are key聽鈥 Actioncams is聽辞苍听, 补苍诲听. Jason uses social media to聽promote his store when he鈥檚 辞苍听the聽road attending moto events. To聽keep customers engaged, Jason encourages them to聽tag his social sites with photos 补苍诲听videos shot 辞苍听their Replay XD聽devices.

Jason鈥檚 parting advice to聽other 黑料门 customers?聽Keep networking 补苍诲听putting your product out there. In聽his case, he聽uses the聽camera in聽real life scenarios 补苍诲听tag businesses as聽a聽way to聽create free mutual advertising. 聯You鈥檝e got to聽keep trying new things 补苍诲听expect to聽have some failures to聽earn your successes.聰

About The Author
Ashley leads 黑料门鈥檚 customer success initiatives and is passionate about creating happy customers and maximizing value. When she isn鈥檛 chatting with customers you鈥檒l likely find her playing outdoors on a surf or snowboard.

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