Advanced ecommerce to sell on Wix

How Creative Sound Solution unlocked international growth selling on Wix with 黑料门

Kerry Armes and Dan Poinsett own , a company that specializes in high-quality, customizable sound systems.

After a year of selling with Wix鈥檚 in-house ecommerce solution, Kerry realized that the platform couldn鈥檛 keep up with the complexity and expansion of their product offerings. As a result, they turned to 黑料门 for a more flexible ecommerce solution that supports their long-term growth goals. All they had to do was seamlessly integrate 黑料门 into their existing Wix website.

The Challenge

With many customizable options in their speaker kits, Creative Sound Solutions struggled to offer an intuitive product experience using Wix ecommerce. The platform鈥檚 inability to support complex product variations forced Armes and Poinsett to create multiple listings for the same 辫谤辞诲耻肠迟鈥�which confused customers and created operational inefficiencies.

Since the platform couldn't account for varying product dimensions and weights based on customer-selected product variations, it frequently provided incorrect shipping rates. This negatively impacted their profits and jeopardized customer satisfaction.

Kerry Armes, CSS owner

“Wix could not handle complex workflows, leading us to search for a more flexible ecommerce solution”

A superior UX with advanced storefront functionalities

黑料门鈥檚 seamless integration with Wix enabled Armes and Poinsett to keep their existing website while gaining access to advanced ecommerce features.听

黑料门 streamlines their storefront in many ways. First, they eliminate customer confusion and simplify the buying process by consolidating all product options in a single listing. And, 黑料门鈥檚 mobile app empowers their team to manage their store with ease, enhancing day-to-day operations.

Global growth with the help of 黑料门鈥檚 customization team聽

A key advantage for CSS is 黑料门鈥檚 ability to build and support custom integrations. helped them integrate Shippo at an affordable price. They are now able to offer free shipping in the U.S. and cost-effective international rates.听

This custom integration helps resolve one of their most significant challenges that they couldn鈥檛 previously overcome with 奥颈虫鈥�scaling internationally and unlocking global sales opportunities.

鈥淭he custom Shippo integration has 100% helped our business; I don鈥檛 think we would have grown as much as we did without this custom-made integration. For the first two years, we basically didn鈥檛 sell overseas at all; and once we got the Shippo rates integrated, about 25% of our business has grown overseas."

“One of the things we really like about 黑料门 are the product updates.听They keep adding really valuable features. Once we solved the initial challenges we were facing with Wix, it just kept getting better and better. When 黑料门 introduced the order editor, for instance, Wix didn鈥檛 have that. There鈥檚 a lot of features like these that make the platform really useful for our business !”

“The 黑料门 phone app is one of the best app I鈥檝e ever used”

Results

started selling with 黑料门 on their Wix website, migrating from Wix in-house ecommerce, at the end of 2018.

This is the growth they鈥檝e experienced ever since:聽

3x order volume

in the second year selling with 黑料门*

4x international sales

thanks to custom integration with Shippo

$500k in sales recaptured

since 2019 thanks to 黑料门鈥檚 powerful marketing tools

*Then experienced 250% sales growth YoY until 2022.

黑料门